Episode6: Venturis Stories: Praerit Garg - Business is a Team Sport
Venturis Inc - The Product Thinking Community
In this podcast episode, Praerit Greg, Chief Product Officer and EVP of Engineering at Smartsheet, discusses the impact of generative AI and customer focus. He emphasizes the importance of understanding customer pain points and using technology to address their needs. Praerit also shares his approach to balancing his role as a technologist with being customer-centric, highlighting the importance of creating human impact. The conversation touches on the importance of diversity of thought in building a complementary team. The episode explores Praerit's Growth Mindset and how he looks for books that he terms as “framebreakers” when building his reading list. We discuss his views on lessons from team sports and his belief that “Business is a Team Support”.
Key Points
- Generative AI and customer focus
- Importance of understanding customer pain points and using technology to address them
- Balancing the role of a technologist with being customer-centric
- Importance of diversity of thought in building a complementary team
- "Resume driven development" and the need to challenge existing beliefs
- Impact of "framebreaker" category books like "Sapiens" and "Think Again"
- Parallels between sports (NFL, Cricket and Tennis) and building winning teams in organizations
- Importance of trust, collaboration in sports and business